Business Organization
The organization analysis and designing represent the first step of a company performance development process: better understanding and redesigning the company according to the need of an increasingly troubled market is useful to give new vitality and competitiveness to the business. This is even more valid when the (virtual) borders of the company reach the supplier and the customer, in view of an extended cooperation.
Main areas of intervention
- Organization Audit to better understand the company structure, the responsibility relations, the suitability of skills and the human resource motivation, present performances and those which could be obtained;
- New design of the organizational structure by defining function chart, organization chart, job organization, job descriptions, development plans and training paths;
- Analysis, mapping and breaking up of processes in order to determine and remove inefficiencies and bottlenecks to obtain the best performances from the present structure;
- Survey to determine the service level (by defining a set of KPIs and quality values) in order to start initiatives aimed at the improvement in the light of the obtained results, evaluating how Customers consider the rendered service, which are their expectations and the relation with the service offered by the main competitors;
- Development of chain cooperation in order to obtain all the advantages coming from a closer cooperation with suppliers and Customers (harmonization of loading units, development of methods to exchange information, Collaborative Forecast, Vendor Managed Inventory, Continuous Replenishment Planning);
- Reorganization of the sales network by defining roles, competence profiles, training paths, measure and control systems and the rewarding system.
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the method
Check-up
The analysis phase consists in critically describing the present organization structure and the main processes, documenting the expected and present performances concerning the analyzed areas and proposing different improvement scenarios, underlying pros and contras for each of them.
Project development
Starting from the careful identification of the Success Critical Factors, the phase of the reorganization project development has the purpose of describing the model of the present and future company processes, documenting the data and information scheme linked to them, creating a system to detect and measure the role skills and the potential of the main collaborators and finally determining any training paths for the development of Human Resources.
Continuos improvement
Periodical check of the performances of the main company processes, further check of consistency between the skills linked to the role and those really possessed, supply of training days.
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